How could a manager use knowledge about personality and attitudes to form a high-performance work team?

Lorraine Caplan

Personality and attitude are central to the work performance of individuals or teams. 
An effective manager has a good knowledge of both in his or her people and capitalizes on them
to create a successful team. 

There are tools available to the manager who
would like to have a better understanding of personality, for example, the Myers-Briggs test,
which assesses personality along four different dimensions, such as whether one is an introvert
or an extrovert.  Having some understanding of this dimension alone can help a manager
create...

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