Shared
values are very important to an organization. Two of the most important values that people in
the United States share are recognition of civil rights and respect for others. There is no
fundamental contradiction between the needs of a diverse workforce and high performance in an
organization.
If a given organization has high-placed administrators who see
that there is a contradiction, that organization could begin by re-structuring so that those
individuals are not impositions of authority. Change at the top to improve adherence to legal
requirements as well as promote a forward-thinking, innovative, and respectful corporate culture
is essential.
The organization could also examine their evaluation and
promotion process to improve the likelihood that employees with varied types of experience are
being promoted into leadership positions. More broadly, a thorough review of all policies will
usually be required.
Two key areas to review are human resources policies for
reporting illegal discrimination and harassment. An examination of the workplace environment is
also advisable to ensure that there are no physical barriers that are illegal and that reduce
employee productivity, such as accommodations for people with physical disabilities.
The hiring process usually needs attention as well so that the organization is
recruiting from other organizations or universities that are likely to yield new hires with
diverse backgrounds.
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